Privacy Policy
This Privacy Policy explains how Cowboy Culture handles personal information when you visit our store, place an order, contact us or otherwise use our services.
Information we collect
Depending on how you use the store, we may collect information such as your name, email address, phone number, billing and shipping address, order details, payment confirmation, device and browser information, IP address, and information you provide when contacting us.
How we use information
We use personal information to operate the store, process and fulfil orders, provide customer support, communicate about purchases, prevent fraud, improve the website and services, comply with legal obligations, and send marketing where you have chosen to receive it.
Service providers
We use service providers to operate the store and fulfil orders. These may include Shopify, payment providers, print-on-demand and fulfilment partners, shipping carriers, analytics providers and other technology suppliers. They may process personal information where necessary to provide their services.
International processing
Because Cowboy Culture serves customers in Australia and the United States and uses international service providers, personal information may be processed or stored outside your country of residence.
Cookies and analytics
The store may use cookies and similar technologies to operate essential functions, remember preferences, understand website usage and support marketing and analytics.
Your choices and rights
You may have rights to access, correct or request deletion of personal information, subject to applicable law and any information we are required to retain. You can also unsubscribe from marketing emails using the unsubscribe link provided in those messages.
Security and retention
We take reasonable steps to protect personal information, but no online system can be guaranteed to be completely secure. We retain information for as long as reasonably required for orders, customer service, legal obligations and business records.
Changes
We may update this policy from time to time to reflect changes to the store, our service providers or legal requirements.
Contact
For privacy questions or requests, please contact Cowboy Culture through our Contact page.